News

Everything You Need to Know About Money Countin...

Are money counting machines legal, and can they accurately detect fake notes? Explore our complete FAQ guide covering everything from counterfeit detection technology (UV, MG, CIS) and step-by-step operating instructions...

The Secret to Perfect Counting: Adjusting the F...

Learn the "coin trick" to perfectly adjust your machine’s feeding gap, eliminating frustrating jams and double-note errors instantly.

How to Calibrate Your RUNTOP AU-800 Money Count...

Reset the "eyes" of your machine. Follow our step-by-step guide to CIS calibration using the service menu and the provided white calibration paper.

AU-800 Troubleshooting Guide - E30–E38: IR Tran...

Infrared sensor errors often stem from dust or office lighting. Learn how to troubleshoot E30-E38 codes and optimise your machine’s counting environment.

AU-800 Troubleshooting Guide - E20–E24: The MG ...

Magnetic and metal thread sensors are vital for currency security. Find out how to fix E20-E24 faults with simple cleaning tips for your RUNTOP money counter.

AU-800 Troubleshooting Guide - E4 Half Note Errors

Is the E4 code appearing? Understand how your RUNTOP money counter identifies damaged notes and how to prevent false alarms during your end-of-day count.